Method 1: Uninstall the relevant update(s)įollow the steps to uninstall the relevant updates based on your Office installation type and version.
#Microsoft lync stopped working install#
If you can't install the appropriate update that's mentioned in the 'Resolution' section for Office 2013 to fix this issue, you can work around the issue by using one of the following methods: If you are running Office 2016, you can work around the issue by following the steps in method 1. Note If you had previously followed the workaround to disable MSOAuth, remove the MsoAuthDisabled registry data after you have installed the this update to resolve this issue. For information about this update, click the following article number to view the article in the Microsoft Knowledge Base:ģ115031 May 3, 2016, update for Outlook 2013 (KB3115031) To fix this issue, install the May 3, 2016, update for Outlook 2013. Note If you had previously disabled updates, click Enable updates after you click Update Options, and then click Update Now.įor more information about Click-to-Run for Office 2013, see the following article: Update Office 2013 or Office 365 If the version is not at .1002 or a later version, click Update Options, and then click Update Now. View the Version that is listed under Office Updates. Open any Office application, such as Outlook or Word.Ĭlick File, and then click Office Account or Account. If it is not at this version or a later version, update your Office 2013 installation. To fix this issue, make sure that your Office 2013 Click-to-Run installation is at version .1002 or a later version.
Office 2013: Click-to-Run based Installations: For information about this update, click the following article number to view the article in the Microsoft Knowledge Base:ģ115147 June 7, 2016, update for Outlook 2016 (KB3115147) To fix this issue, install the June 7, 2016, update for Outlook 2016. See the 'More Information' section to determine whether your Office installation is Click-to-Run or MSI-based.
To fix this issue, follow the steps for your Office version and installation type.
#Microsoft lync stopped working download#
You can download and install OffCAT from the Microsoft Download Center: If you have not yet scanned Lync (Skype for Business) and Outlook by using the Office Configuration Analyzer Tool (OffCAT), you can do so to help determine whether you are affected by this issue. Note The Application version, Module version and Offset may vary. Note If you review the events in the Application event log on the affected computer, you may find any of the following crash signatures for Event ID 1000. 1000, time stamp: 0x56b99a83įaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000įaulting application start time: 0x01d195c6a5a21379įaulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exeįaulting package-relative application ID: %15 Task Category: Application Crashing Eventsįaulting application name: lync.exe, version.
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